Finding Items to Buy

We’ve made it simple to find what you’re looking for right from our homepage. If you already know the type of item you want, scroll to the “Popular Categories” section and select a category (e.g. Men’s) or a sub-category (e.g. Men’s Jackets & Outerwear).

If you’d prefer to browse everything, head to the “I want to Buy or Sell” section. This will show all current listings, sorted by Newest first — though you can change this to Oldest, Lowest Price, and more.

Use the filters on the left-hand side to narrow your search. Filter options vary depending on the category you’re viewing. For example, in Men’s Jackets & Outerwear, you can filter by Item Condition, Size, or Brand.

Buying Step by Step

When you find an item you’d like to purchase, we recommend messaging the seller first with any questions — you can do this through your Inbox. Once you’re satisfied with the details, review the Order Breakdown to check the shipping cost and the small Outdoor Revival fee.

When you’re ready to proceed, click Buy Now. You’ll be prompted to either create an account or log in. Complete the order form carefully, then click Confirm and Pay at the bottom of the page.

You’ll then see an order confirmation page and receive an email with your order details. You can continue to message the seller even after your purchase. All completed orders are available in your Inbox.

Once your order is placed, the seller will be notified and prompted to ship the item to you as soon as possible. You’ll receive both an email and a message in your Inbox once the item has been shipped.

Payment is held securely until you confirm through your Inbox that you’ve received the item and everything is in order. Only then will the payment be released to the seller. If we do not receive confirmation that your order is complete the funds will automatically be released to the seller.

After your order is complete, we’d really appreciate it if you could leave a review for the seller. Reviews — whether positive or negative — help us keep Outdoor Revival a safe, transparent, and trusted community for everyone.

Payments

All payments are securely processed through Stripe, ensuring every transaction is fully encrypted and protected. When you make a payment, the funds are safely held by Stripe until you confirm that the item has been received and is as expected.

During your first pruchase you can save payment details for a quick, convenient buying experience next time you visit. If you need to amend, add or remove these details this can be done in Account Settings > Payment Methods

Shipping, Pickup & Delivery

Packaging and shipping are the responsibility of the seller. We provide sellers with guidance on how to properly package and ship their items. Orders should be shipped within 48 hours of purchase, and sellers are encouraged to share any available tracking information with the buyer.

Once you’ve received your item and everything is in order, please mark it as “Received” in your Inbox and leave a review for the seller.

If the seller offers 'Pickup' as an option the location of the item will be displayed on a map in the listing. You should agree with the seller the exact location for picking the item up, we advise this is done in a public area e.g. a local shop or business. If the pickup can be done on foot, by bike, or even by paddle, that’s even better!

Communication & Reviews

Good communication between buyers and sellers is key to a smooth and successful transaction. If you have any questions about a product, contact the seller before making a purchase. After buying, you can still reach out to the seller with any questions regarding delivery. All messages can be sent through your Inbox.

Once you’ve received your item and everything is in order, please mark it as “Received” in your Inbox and leave a review for the seller.

Cancellations & Refunds

Orders can only be cancelled if the seller has not yet shipped the item. We recommend contacting the seller immediately to request a cancellation via your Inbox. Once the seller confirms the cancellation, we will process a refund. Please note that, due to Stripe’s payment processing terms, refunds may take a minimum of 7 days to appear in your account.

Selling Step by Step

Selling on Outdoor Revival is simple. From the homepage, select Sign Up in the header menu or scroll down and click I want to sell You’ll be prompted to create an account—just fill in the form, accept our Terms of Service and Privacy Policy, and click Sign Up.

Once your account is created, you’ll be taken to the Listing Details page. Start by categorizing your item accurately (e.g., Men’s > Jackets & Outerwear > Waterproof Jackets) so buyers can easily find it.

Next, give your item a clear, concise, and descriptive title (e.g., Men’s Mountain Equipment Saltoro Gore-Tex Waterproof Jacket – Large). Use the description box to provide more detail about the item. Select all relevant options, such as condition, size, and brand, then click Next.

Set a realistic price to attract buyers, and provide a shipping cost. We recommend checking shipping estimates beforehand (e.g., via Parcel2Go as unexpected shipping fees are the seller’s responsibility. Click Next when ready.

Upload high-quality photos of your actual item—clear, bright, and accurate images greatly increase your chances of selling. When satisfied, click Publish Your Listing.

All listings require approval before going live. This usually happens within a few hours, but please allow up to 24 hours. If a listing is not suitable, it will be declined, and you will receive an email with our decision. All decisions are final.

Shipping and Pickup

Packaging your item properly is essential to keep it safe and secure during transit. Clearly write the buyer’s details on the package — these can be found in your account.

When listing a product, you’ll have the option to set your shipping price. If you need to adjust this after your listing is live, you can do so from your account. However, please note that shipping prices cannot be changed once the item has sold. We recommend getting shipping estimates before listing your item — try Parcel2Go for quick comparisons.

For peace of mind, we strongly recommend using a shipping service that includes tracking and insurance against loss or damage. Outdoor Revival and the buyer cannot be held responsible for items lost or damaged in transit.

After shipping your item, please share any tracking details with the buyer and mark the order as ‘Shipped’ in your account. Failing to update the status may delay your payment.

It is encouraged that 'Pickup' is also selected as an option. Begin typing the location of the item in the 'Pickup' field and select the most relevant suggestion. It is recommend to use the nearest town or city rather than using the exact location. The location you choose will be displayed on a map in the listing. You should agree with the buy the exact location for picking the item up, we advise this is done in a public area e.g. a local shop or business. If the pickup can be done on foot, by bike, or even by paddle, that’s even better!

If pickup is used, please ensure to end the listing so it is no longer available to other potential buyers. This can be done by clicking the 3 dots on the listing in My account > Your listings

Receiving Payment

After you list your first item you'll be prompted to provide Payout Details. All information is securely processed through Stripe, ensuring it is fully encrypted and protected. Your item will be listed without this information but it cannot be sold until this information is provided.

When a buyer purchases your item, payment is collected immediately. The funds are held securely by Stripe until the buyer confirms they have received the item and it meets their expectations. Once confirmation is received, the funds are automatically released to the bank account you provided during sign up. It may take up to 7 days for the funds to appear in your account.

You can add or update your payout details at any time via Account Settings > Payout Details. Please note, once your item has been purchased, the account receiving the funds cannot be changed.

Communication & Reviews

Good communication between sellers and buyers is essential for a smooth and successful transaction. Respond promptly and accurately to any questions from potential buyers.

After your item has sold, it’s recommended to keep the buyer updated on the progress of their order and provide shipping tracking information. All messages can be sent through your Inbox.

Once you’ve shipped the item, please update the status to “Shipped” in your Inbox to keep the buyer informed. Failing to update the status may delay your payment.

Cancellations & Returns

If you change your mind about selling an item, you can remove it at any time by going to Your Account > Your listings.

If your item has already sold but is no longer available for any reason, please Can't find the answer you are looking for? Contact us. Each situation is reviewed individually, and we’ll work with you to find a suitable resolution.

Profile

When you Sign up, you create a unique profile on the website — your public identity within our community. Once logged in, you can go to Profile settings to customise your profile with a photo, your name, a display name (the name shown publicly — we don’t recommend using your full name), and a short bio.

Your profile is public and shows basic information about you, but more importantly, it displays any feedback you’ve received as a buyer or seller. The feedback system is a key feature that helps build a trustworthy community.

When you post a listing, your profile information will be visible on the listing. This allows potential buyers to see that you are a reliable and trustworthy seller.

Account

Your account differs from your profile in that it is private, and nothing in there is displayed publically on the webite. When logged in go to Account settings

Account settings contains:

Contact Details:
Here you can update your email address and phone number.

Password:
Change your password. If you cannot remember your password, you can reset it here

Payout Details:
If you have never listed an item for sale this section will allow you to add Payout details. These details allow you to get paid directly into your bank account when you successfully complete a sale. If you have listed an item already you will be able to amend the Payout details you gave us previously.

Payment methods:
Here you can amend, add or remove Payment methods. All payment methods are stored securely and can speed up the checkout process.

Your listings

Your listings is where you’ll find all the items you’ve listed for sale — both active and previously sold.

You can:

• Edit a listing by clicking “Edit listing.”
• Close a listing by selecting the three dots in the top-right corner of the listing photo.
• View a listing by clicking on the listing photo or title.

Please note that previously sold items cannot be relisted. To sell the same item again, you’ll need to create a new listing.

Inbox

Your Inbox is where all your communication takes place. It is split into 'As a customer' communication and 'As a seller' communication. We recommend checking your Inbox regularly.

As a customer
Your Inbox will contain messages and updates related to your activity as a buyer — including any inquiries you’ve sent to sellers and updates about your orders, such as order status, shipping notifications, and review requests.

As a seller
Your Inbox will contain messages from potential buyers as well as updates related to your listings — such as listing status, order progress, and review notifications.